» Check-In time:is 16:00 h.
» Check-out time is at noon
» Digital safety deposit box
We suggest our guests to use the safety deposit box in the room for money or valuable objects.
» Beach Towels
This service is available by the pool area at the Emperador section.
» Money Exchange
This service is available at the resort, next to the Front Desk from 9:00 am to 10:00 pm.
» Medical Service
Doctor Service is available 24 hours. Doctor and medical charges are not included in the package.
» Kids´ Club
This service is available at the Game Room.
» Disco
This service is available at El Gallo restaurant until 2:00 am.
» Beauty parlor
This service is availableat Emperador section.
» Emperador pool
open from 10:00 to 17:00 h.
Additional services not included in the packages:
» Medical Attention
Available 24 hours a day; medical services fees are not included on the vacation package.
» Massages
The massages service is available from Monday to Saturday from 9:00 a.m. to 5:00 p.m. at the “Laguna” section.
» Beauty Parlor
Available from Monday to Saturday from 9:00 a.m. to 5:00 p.m. at the “Laguna” section.
» Internet Service
Is available at the Lobby, you need to buy a ticket at the Front Desk; the price is 5.00 CUC’s (Cuban convertible peso) per hour.
» Our Activities Team has created a wide program of recreation and entertainment, the schedule is posted at the entrance of our Buffet Restaurant.
We sincerely hope that you enjoy your stay with us, please do not hesitate to contact us in case that you request anything, your suggestions are always welcome. Your total satisfaction is our goal. |
